Privacy Policy

Last updated: 15 January 2026

TurboAnchor AG ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turboanchor.top or use our services.

Data Controller Information

The data controller responsible for your personal data is TurboAnchor AG, a company registered in Germany with registration number HRB584769. Our registered office is located at Mozartstraße 147, 10631 Berlin, Germany. For any privacy-related enquiries, you can contact us at privacy@turboanchor.top or by telephone at +49 303576917.

Data We Collect

The data we collect from you may include personal information that you provide directly to us, as well as information collected automatically through your use of our website and services. Our data collection practices are designed to provide you with the best possible service whilst respecting your privacy rights.

Information You Provide to Us

  • Contact information (name, email address, phone number, company details)
  • Communication preferences and enquiry details
  • Service requirements and consultation requests
  • Feedback, testimonials, and correspondence
  • Payment information (processed securely through third-party providers)

Information Collected Automatically

  • Device and browser information (IP address, browser type, operating system)
  • Website usage data (pages visited, time spent, click patterns)
  • Cookies and tracking technologies (as detailed in our Cookie Policy)
  • Referral sources and marketing campaign effectiveness data

How We Use Your Information

We use the information we collect about you to provide, maintain, and improve our services, communicate with you, and ensure compliance with legal obligations. Our use of your data is always based on a lawful basis under GDPR and is limited to purposes that are reasonable and necessary for our business operations.

Primary Uses

  • Providing and delivering our risk assessment framework services
  • Responding to your enquiries and providing customer support
  • Processing service requests and managing client relationships
  • Sending important updates about our services and policies
  • Improving our website functionality and user experience

Marketing and Analytics

With your consent, we may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:

  • Contractual necessity: To provide our services and fulfil our contractual obligations
  • Legitimate interests: To improve our services, conduct business analytics, and ensure security
  • Consent: For marketing communications and non-essential cookies
  • Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information in the following circumstances:

  • With trusted service providers who assist us in operating our website and conducting our business
  • When required by law, court order, or governmental authority
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transfer, merger, or acquisition

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific data retention period varies depending on the type of information and the purpose for which it was collected. Contact information is typically retained for the duration of our business relationship plus a reasonable period thereafter as required by law. Website analytics data is retained for a maximum of 26 months, whilst marketing data retention depends on your consent preferences.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data in certain circumstances
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Request transfer of your data to another service provider
  • Right to object: Object to processing based on legitimate interests or for marketing purposes
  • Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@turboanchor.top. We will respond to your request within one month of receipt. You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions recognising equivalent data protection standards.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of the last revision. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

TurboAnchor AG

Mozartstraße 147, 10631 Berlin, Germany

Email: privacy@turboanchor.top

Phone: +49 303576917

We are committed to working with you to resolve any privacy concerns or questions you may have about our data handling practices.